Frequently Asked Questions
Everything you need to know about your favorite soda.
What exactly is OLIPOP?
OLIPOP is a delicious tonic that combines the classic soda taste you love with the benefits of plant therapeutics, prebiotics, and botanicals to support your microbiome and digestive health.
Does OLIPOP need to be refrigerated?
Yes, for the best flavor and to maintain the integrity of our live ingredients, we recommend keeping your OLIPOP refrigerated. It can stay at room temperature for short periods during transit, but should be chilled upon arrival.
What is your shipping policy?
We offer standard shipping across the United States. Most orders are processed within 1-2 business days and typically arrive within 3-5 business days depending on your location.
Can I return my order if I don't like it?
Due to the perishable nature of our beverages, we cannot accept physical returns. However, if you are unsatisfied with your purchase or received damaged goods, please contact our support team within 30 days for a refund or replacement.
Is OLIPOP safe for everyone to drink?
OLIPOP is made with natural ingredients and is generally safe for most people. However, because it is high in fiber and contains botanical extracts, we recommend consulting with a healthcare professional if you are pregnant, nursing, or have specific medical concerns.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.